Alina Zechiu, Senior Partner at CITR Cyprus, analyzed the ways of achieving growth and profitability during unprecedented times at the 8th Banking Forum & Fintech Expo.
While the pandemic is creating severe social and economic disruption all around the world, the need for acting together increases as well. Now more than ever, all participants to the business ecosystem need to cooperate in order to thrive, not just survive.
Companies and industries must respond to the current challenges by finding new answers to new problems. Faster and better advice will be expected across all channels, while a new customer-centricity era is arising. A shift of mindset is required, as a new culture based on preventive measures, cooperation, and reciprocity is rapidly developing.